0800 / 0508 YOUR NUMBER
More than just a number, advertise your name number
- Choose from 0800 / 0508 or both
- Take your number with you
- Terminate to any NZ number, landline or mobile
- International (1800) also available
- Connects to any PBX or call flow system
- Powerful detailed reports (top callers, time of day and more)
Get an 0800 or 0508 Toll Free number and transform your business inbound traffic. Wide range of features to improve customer experience and help you to grow your business
- Your choice of 0800 or 0508 or both
- Includes call management features
- No term contract
- Comprehensive reports
- Min usage $15 month
- Includes $15 month call credit
- NZ Mobile to NZ toll free: $0.15c per minute
Call Management Features
Simultaneous ring allows you to receive ringing on several different phones at once – meaning you can connect your desk phone and mobile to receive the same call. As soon as the call is answered, the ringing stops. Simultaneous ring is a great business tool because you will be able to take (or not take) calls when you are away from your desk.
This allows you to receive an email in an audio file that you can listen to on your computer or mobile device.
Forwarding incoming calls to a second destination, which could be voicemail, a cell phone or other phone. Forwarding options include Always Forward; Call Forward Busy, (This option only forwards the call if the destination is busy.); Call Forward No Answer, (Typically after a preset amount of rings and no answer the forward then enacts. (This type of forwarding can also be called a Hunt Group.); Call Forward Selective, (Using a variable like which phone number initiated the call or a time period to determine if forwarding takes place.)
With traditional phone systems, you very often miss important calls because you are already on a conversation on the phone. With call waiting, you no longer miss important calls. If you are already on the phone and another person calls you, you hear a special beep notifying you of this, and you can choose between putting that call on hold, taking it immediately and putting the first call on hold, or sending the second call to voicemail.
Allows 3 people to converse at the same time by bringing in a second caller and flashing them into the first call, thereby conferencing all three parties together.
Caller ID can be divided into several types, outbound, inbound, each with number and/or name. Having inbound caller ID with name and the ability to control the outbound caller ID would be the best.
Sometimes called the “Virtual Receptionist” or IVR (Interactive Virtual Receptionist) AUTO ATTENDANT allows a caller to be forwarded to an extension without the intervention of an operator. For example, play music or prerecorded messages to customers on hold, and use a voice mail “tree” that supports directories by department, employee, or extension.
In addition, auto attendant software can answer incoming calls to a central number and route those calls based on the caller’s need. For example, the caller can choose to route the call to the sales department, billing department, accounts receivable, etc.
Voicemail has several distinct and important components that may vary from service to service. Voicemail to email sends an email notification to your email account either with or without a WAV attachment of the actual voicemail message which can played. Voicemail can also be retrieved by dialing into the system to retrieve messages. Some services may include voicemail to text where a text version of the voicemail is sent via email as well.
MOH or music on hold plays prerecorded music while callers are placed on hold.
When turned on, all calls will automatically be sent to voicemail without ringing the phone.
Incoming calls without a Caller ID will automatically be rejected. You can also block international dialling.
Also sometimes called a Blocked List, numbers placed in the list will always be rejected, sometimes going directly to voicemail, other times getting a busy or sometimes receiving a recording saying that the number dialled is no longer in service.
Record, store and play your calls. Calls are recorded as MP3 files and you can download and play them whenever you like. Calls remain on the server for 10 days, or you can automatically send a copy of any recording to your email address.